Hello everyone,

Wednesday, January 18th through Sunday, January 29th is our country holidays. Because of this, there will likely be a delay in reply to your question, possibly until Monday, January 30th when most of our team returns.

In the case something urgent comes up, please create a new ticket in our support tickets system, we’ll get back to you as soon as we can.

Thanks!

Okay

Hello Everyone,

We run support Weekdays 9am-5pm GMT+7. You can expect a response within 12 – 24 hours Monday to Friday. We’ll respond to questions outside of these times & weekends occasionally, but please don’t expect a response outside our stated hours.
 
What's included in item support
- Answering questions about how to use the item
- Answering technical questions about the item
- Help with defects in the item or included third party assets
- Item updates to ensure ongoing compatibility and to resolve security vulnerabilities
 
What's NOT included in item support
- Item customization
- Installation of the item
- Support issues about your web hosting, server environment, or software

Thanks for your purchase!

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